Our Mission Is Simple: To provide the latest and greatest footwear to sneaker heads in the community and to add passion and innovation to each person’s feet who purchases from Soleheat.com
What is Soleheat.com?
We are a sneaker selling website that specializes in selling extremely rare highly sought after sneakers that are extremely rare. All the shoes we sell are deadstock and 100 percent Authentic. We do not sell B-Grades or Factory Variants. Only the best of the best.
Where are you located?
Our headquarters are located in South Central Region of PA. We do not have a store front but you are welcome to contact for arrangements to pick up shoes.
Can you give me some information on shipping?
Yes, please refer to the item details to your listing. For any changes please contact your soleheat support specialist or email us. All items are insured over any damages in the mail and are replaced for no cost. All items include free shipping along with signature confirmation.
What is your return policy?
If you for any reason you don't want what you purchased, it may be shipped back within 7 days. However, it must be returned in original packaging, and not have been worn or used. Upon item inspection, we will refund you. We do not accept returns that are caused by sizing issues. There WILL be a restocking fee of 15% of the original price. We are not responsible for the shipping fee on returned goods. To make sure the return goes smoothly, please contact us before hand via the email. Please note that we do not accept returns due to sizing problems or buyer's remorse.
Do you double box shoes?
Yes all items are double boxed and securely packaged to maintain item condition.
What forms of payment do you accept?
Our website is currently set up through an integrated where customers recieve an invoice to pay after checkout. For record keeping purposes we prefer to keep all purchases streamlined in our current system. We do accept other forms of payment such as paypal and credit card.